Community Service Aide

City of Columbia MO- HR   Columbia, MO   Full-time     Law Enforcement / Security
Posted on July 4, 2024
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Job Posting: Community Service Aide - Columbia Police Department

City of Columbia, MO - Police Department

Job Code: 03011 | FLSA Status: Non-Exempt | Union Code/Affiliation: Unrepresented | Division: OPERATIONS/PATROL

Job Description Summary: The City of Columbia is actively seeking candidates for the position of Community Service Aide in the Police Department. This role involves performing responsible law enforcement assistance work, including monitoring/processing custodial prisoners and providing support in various law enforcement activities.

Essential Duties and Responsibilities:

  • Respond to calls for service, investigate accidents and parking violations, and issue parking citations.
  • Interview victims of minor crimes.
  • Perform Tele-Serve responsibilities, handling telephone contacts with the public to take minor criminal complaints and entering internet-based criminal complaints.
  • Respond to traffic control calls; direct traffic as needed.
  • Provide fingerprint services to walk-ins for employment, travel, adoption, license, etc.
  • Gather and process paperwork for the Prosecutor’s office and court in-custody arrests.
  • Process and file hard copies of Municipal Warrants issued by the Judge.
  • Operate police vehicles, radios, and associated equipment.

Supervisory Responsibilities: None.

Human Collaboration and Job Impact:

  • Provide advice to others outside direct reporting relationships on specific problems or general policies.
  • Significant impact on the organization in terms of time, money, or public/employee relations.

Fiscal Responsibility: No fiscal responsibility.

Education and Experience:

  • High school diploma or equivalent required.
  • Possess and maintain MULES certification within 6 months of hire.
  • Must maintain a valid driver’s license.

Knowledge, Skills, and Abilities:

  • Knowledge of various computer programs and basic legal terminology.
  • Knowledge of local and state laws and ordinances.
  • Knowledge of basic law enforcement procedures and protocols.
  • Excellent customer service skills.
  • Ability to work with little or no supervision in a high-stress environment.
  • Excellent written and verbal communication skills.
  • Ability to collect necessary information from citizens and write reports from limited information.
  • Ability to work calmly and professionally in dangerous situations.
  • Ability to effectively organize and prioritize work, concentrate on multiple tasks simultaneously, and obtain/maintain required licenses/certifications.

Work Environment:

  • May be required to work in confined spaces, hazardous traffic conditions, or high/dangerous places.
  • May be exposed to inclement outdoor weather, wet/humid conditions, vibration, airborne particles/fumes, moving mechanical parts, risk of electrical shock, loud noise levels, potentially hazardous bodily fluids, or potentially hazardous or cancer-causing agents/chemicals.

Physical Demands:

  • Must be able to sit, talk, and listen for extended periods of time.
  • Must be able to feel attributes of objects, grasp, push, drive, stand, walk, reach with hands/arms, stoop/crouch, climb/balance, and operate mechanical equipment.
  • Must have clarity of vision, three-dimensional vision, precise hand-eye coordination, and ability to identify and distinguish colors.
  • Must be able to have repetitive wrist, hand, or finger movement to type and work on a computer and/or related equipment.
  • May be required to lift 100 pounds or more.
  • Regular attendance is a necessary and essential function.

Hours/Days: Varies

Starting Salary: $17.36 per hour

Number of Positions Available: 7

Deadline to Apply: 05/23/24

Open Until Filled: No

Special Instructions to Applicants: NOTE – Hours and days may vary depending on coverage needs. Specifics will be addressed in the interview process. This position is eligible for a $1.00 per hour shift differential for all hours worked between 6 p.m. and 6 a.m. This position is an essential function and will be required to work some holidays/weekends.

Notice to Applicants: Individuals needing accommodation to apply may call 573.874.7235




The City of Columbia participates in the federal E-Verify work authorization program.